Checking your UAE visa cancellation status is a critical step for anyone who has applied to cancel their UAE residence visa or employment visa. Whether you’re changing jobs, leaving the country permanently, or transitioning to a different visa type, ensuring proper cancellation prevents legal complications and facilitates smooth future travel to the UAE.
This comprehensive guide will walk you through every aspect of checking your UAE visa cancellation status online, from understanding the process to troubleshooting common issues and planning your next steps.
Understanding UAE Visa Cancellation
What is Visa Cancellation?
Visa cancellation is the official process of terminating your legal residency status in the UAE. This process is mandatory when:
- Employment termination: Your employment contract ends or is terminated
- Company closure: Your sponsoring company ceases operations
- Voluntary departure: You decide to leave the UAE permanently
- Visa transfer: You’re switching to a new sponsor or visa category
- Family visa changes: Changes in family circumstances affecting dependents
Types of Visas Subject to Cancellation
Several visa categories require formal cancellation:
Employment/Work Visas: The most common type requiring cancellation when changing jobs or leaving the country.
Investor Visas: Business owners and investors must cancel their visas when ceasing business operations.
Family/Dependent Visas: Spouses and children on family visas need cancellation when the main applicant’s status changes.
Student Visas: Students must cancel their visas upon completion of studies or transferring institutions.
Domestic Worker Visas: Housemaids, drivers, and other domestic workers require proper cancellation.
Grace Period After Cancellation
After visa cancellation, you typically have a 30-day grace period to either:
- Leave the UAE
- Apply for a new visa
- Complete any pending legal or administrative requirements
Legal Framework and Importance
Legal Requirements
The UAE’s immigration laws, governed by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), mandate proper visa cancellation. Failure to comply can result in:
Financial Penalties: Daily overstay fines of AED 50 per day for most visa types, with potential additional penalties depending on the duration and circumstances of the overstay.
Entry Bans: Temporary or permanent bans from re-entering the UAE, which can severely impact future travel and business opportunities.
Legal Complications: Potential legal proceedings and complications with future visa applications.
Employment Restrictions: Inability to work legally in the UAE without proper visa status.
Importance of Verification
Verifying your cancellation status ensures:
- Legal Compliance: Confirmation that you’re adhering to UAE immigration laws
- Future Applications: Clean records for future visa applications
- Peace of Mind: Assurance that all administrative processes are complete
- Avoiding Penalties: Prevention of unexpected fines or legal issues
Step-by-Step Guide to Check Cancellation Status Online
Method 1: Using the ICP Smart Services Portal
Step 1: Access the Official Website
- Visit the ICP Smart Services portal: https://smartservices.icp.gov.ae
- Select your preferred language (Arabic or English)
- Navigate to the “Visa Services” or “File Validity Check” section
Step 2: Choose the Appropriate Service
- Look for “Check Visa Status” or “File Validity”
- Select the service that matches your visa type
- Click on “Check Status” or similar option
Step 3: Enter Required Information The system typically requires:
- Passport Number: Your complete passport number as it appears on your document
- Nationality: Select your country of citizenship
- Date of Birth: Enter in the specified format (usually DD/MM/YYYY)
- Visa File Number: Your UAE visa file number (if available)
Step 4: Submit and Review Results
- Double-check all entered information for accuracy
- Click “Submit” or “Search”
- Wait for the system to process your request
- Review the displayed status information
Step 5: Document the Results
- Take a screenshot of the results page
- Print or save the status report
- Note the date and time of the inquiry for your records
Method 2: Using GDRFA Dubai Services
For Dubai-specific visas:
Step 1: Access GDRFA Dubai Portal
- Visit the GDRFA Dubai website
- Navigate to “Smart Services”
- Select “Visa Services”
Step 2: Select Status Check Service
- Choose “Check Visa Status”
- Select the appropriate visa category
Step 3: Provide Required Details
- Enter passport information
- Provide visa reference numbers
- Submit additional required documents if prompted
Method 3: Using Abu Dhabi TAMM Platform
For Abu Dhabi-issued visas:
Step 1: Access TAMM Platform
- Visit the official TAMM website
- Create an account or log in if you already have one
- Navigate to “Immigration Services”
Step 2: Select Visa Status Check
- Choose “Check Visa Status”
- Select your visa type from the dropdown menu
Step 3: Complete the Form
- Fill in all required personal information
- Upload any necessary supporting documents
- Submit the application
Required Documents and Information
Essential Information Needed
Personal Information:
- Full name as it appears on your passport
- Passport number
- Nationality
- Date of birth
- Emirates ID number (if applicable)
Visa-Related Information:
- UAE visa number
- Visa file number
- Entry date to UAE
- Sponsor information (name and license number)
- Employment details (if applicable)
Supporting Documents
While online checking typically doesn’t require document uploads, having these ready can help:
Primary Documents:
- Valid passport copy
- UAE visa copy
- Emirates ID copy
- Labour contract copy (for employment visas)
Additional Documents (if applicable):
- Sponsor’s trade license copy
- Family book copy (for family visas)
- University enrollment letter (for student visas)
- Medical insurance documents
Different Methods for Different Emirates
Dubai – GDRFA Services
Dubai residents should primarily use the General Directorate of Residency and Foreigners Affairs (GDRFA) Dubai services:
Online Portal: https://www.gdrfad.gov.ae
Mobile App: GDRFA Dubai app available on iOS and Android
Service Centers: Multiple locations across Dubai for in-person assistance
Abu Dhabi – TAMM Platform
Abu Dhabi uses the integrated TAMM platform:
Website: https://www.tamm.abudhabi
Mobile App: TAMM app for comprehensive government services
Service Centers: Abu Dhabi government service centers
Sharjah and Other Emirates
Other emirates typically use:
ICP Federal Services: The main federal portal for immigration services
Local GDRFA Offices: Each emirate has its own GDRFA office
Unified UAE Pass: Single sign-on for multiple government services
Northern Emirates Specific Services
For Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain:
Sharjah: GDRFA Sharjah online services
Ajman: GDRFA Ajman digital platform
RAK: Ras Al Khaimah government services portal
Fujairah: GDRFA Fujairah online services
UAQ: Umm Al Quwain government digital services
Interpreting Your Visa Status Results
Common Status Messages
“Valid”: Your visa is currently active and valid
“Cancelled”: Your visa has been successfully cancelled
“Expired”: Your visa has expired but may not have been formally cancelled
“Under Process”: Cancellation application is being processed
“Rejected”: Cancellation application was rejected (requires further action)
“Suspended”: Temporary suspension (requires immediate attention)
Understanding the Details
Cancellation Date: The official date when your visa was cancelled
Grace Period: Remaining days in your 30-day grace period
Exit Requirements: Any specific requirements for departure
Outstanding Obligations: Fines, fees, or other pending matters
Status Verification Tips
Cross-Reference Information: Verify that all personal details match your documents exactly
Check Multiple Platforms: Use both federal and emirate-specific portals for confirmation
Regular Monitoring: Check status periodically during the processing period
Document Everything: Keep records of all status checks and results
Common Issues and Troubleshooting
Technical Issues
Website Accessibility Problems:
- Try different browsers (Chrome, Firefox, Safari)
- Clear browser cache and cookies
- Disable browser extensions temporarily
- Check internet connection stability
- Try accessing during off-peak hours
Login or Authentication Issues:
- Verify UAE Pass credentials
- Reset password if necessary
- Contact technical support
- Try alternative access methods
Data Discrepancies
Information Mismatch:
- Double-check passport number accuracy
- Verify spelling of names exactly as in passport
- Confirm date format requirements
- Check visa number for typos
Multiple Records Issues:
- Contact the issuing authority directly
- Provide additional identifying information
- Request manual verification
- Visit a service center in person
Processing Delays
Extended Processing Times:
- Allow additional time during peak periods
- Check for system maintenance announcements
- Contact relevant authorities for updates
- Consider using alternative checking methods
Incomplete Cancellation:
- Verify all required documents were submitted
- Check with your sponsor about pending actions
- Resolve any outstanding fines or obligations
- Follow up with immigration authorities
Resolution Strategies
Immediate Actions:
- Document the issue with screenshots
- Note error messages or codes
- Try alternative checking methods
- Contact relevant customer service
Follow-up Steps:
- Visit the nearest service center
- Bring all original documents
- Request manual status verification
- Obtain written confirmation of status
Escalation Procedures:
- Request supervisor assistance
- File formal complaints if necessary
- Contact relevant ministry departments
- Seek legal assistance for complex cases
What to Do After Visa Cancellation
Immediate Steps Post-Cancellation
Verify Cancellation Confirmation:
- Print official cancellation certificate
- Save digital copies of all confirmations
- Take screenshots of online status pages
- Request physical confirmation if needed
Update Personal Records:
- Inform your bank about status change
- Update insurance policies
- Notify utility companies
- Cancel or transfer mobile phone contracts
Financial Obligations:
- Settle all outstanding bills
- Clear any government fines
- Cancel automatic payments
- Transfer or close bank accounts as needed
Documentation and Compliance
Exit Requirements:
- Ensure passport validity (minimum 6 months)
- Check for any travel restrictions
- Verify no-objection certificates if required
- Confirm airline booking within grace period
Legal Clearances:
- Obtain police clearance certificate if needed
- Clear any pending legal matters
- Resolve employment-related disputes
- Complete final tax obligations
Administrative Tasks
Housing and Accommodation:
- Cancel tenancy agreements properly
- Retrieve security deposits
- Transfer or cancel utility connections
- Arrange belongings shipment if needed
Healthcare and Education:
- Transfer medical records
- Cancel health insurance appropriately
- Complete school transfer procedures for children
- Obtain academic transcripts and certificates
Reapplying for UAE Visa
Eligibility for New Applications
Clean Cancellation Requirements:
- Successful completion of previous visa cancellation
- No outstanding fines or legal issues
- Compliance with all exit requirements
- Clear immigration record
Waiting Periods:
- No waiting period for standard cancellations
- Six-month wait for certain employment visa cancellations
- Specific restrictions may apply based on individual circumstances
- Check with relevant authorities for personalized requirements
New Visa Categories
Tourist Visa:
- Short-term visits up to 90 days
- Single or multiple entry options
- Online application available
- Faster processing times
Employment Visa:
- Requires job offer from UAE employer
- Medical fitness certificate needed
- Educational credential attestation required
- Sponsor arrangements necessary
Investment Visa:
- Business setup requirements
- Minimum investment thresholds
- Trade license prerequisites
- Partner or investor visa options
Family Visa:
- Minimum salary requirements
- Housing arrangements necessary
- Relationship documentation required
- Dependent visa procedures
Application Process
Preparation Phase:
- Gather required documents
- Complete medical examinations
- Obtain necessary attestations
- Prepare financial documentation
Submission Phase:
- Submit online application
- Pay required fees
- Schedule appointments if needed
- Provide biometric data
Processing Phase:
- Wait for application review
- Respond to any additional requests
- Track application status online
- Prepare for visa collection
Frequently Asked Questions
General Questions
Q: How long does it take to process visa cancellation? A: Standard cancellation processing typically takes 2-5 working days. However, complex cases or peak periods may require additional time. Employment visa cancellations may take longer due to labor department approvals.
Q: Can I check someone else’s visa cancellation status? A: Generally, you can only check your own visa status or that of your dependents. For others, you would need proper authorization or power of attorney documentation.
Q: Is there a fee for checking visa cancellation status online? A: No, checking your visa status online through official government portals is typically free of charge. Be cautious of unofficial websites that may charge fees.
Q: What happens if I don’t cancel my visa before leaving the UAE? A: Failing to cancel your visa properly can result in daily overstay fines, re-entry bans, and complications with future UAE visa applications. It’s essential to complete the cancellation process.
Technical Questions
Q: Why can’t I find my visa information when checking online? A: This could be due to various reasons including data entry errors, system delays, or the visa being processed under different systems. Try different emirates’ portals or contact customer service.
Q: The website shows my visa as “Under Process” for weeks. Is this normal? A: Extended processing times can occur during peak periods or for complex cases. Contact the relevant immigration office for updates if processing exceeds normal timeframes significantly.
Q: Can I use my Emirates ID number instead of my passport number? A: Some systems accept Emirates ID numbers, while others require passport numbers. Try both if you encounter difficulties, and refer to the specific portal’s requirements.
Legal and Compliance Questions
Q: Do I need to be in the UAE to check my cancellation status? A: No, you can check your visa cancellation status from anywhere in the world using the online portals. However, some actions may require your physical presence in the UAE.
Q: What should I do if my status shows as cancelled but I haven’t applied for cancellation? A: This could indicate unauthorized cancellation or system errors. Contact immigration authorities immediately to investigate and resolve the issue.
Q: Can I appeal a visa cancellation decision? A: Yes, there are appeal processes available through immigration authorities. You typically have a limited time frame to file appeals, so act quickly if you believe the cancellation was unjustified.
Post-Cancellation Questions
Q: How long can I stay in the UAE after visa cancellation? A: You typically have a 30-day grace period after cancellation to either leave the UAE or apply for a new visa. Some visa types may have different grace periods.
Q: Can I return to the UAE immediately after leaving following visa cancellation? A: Generally yes, if your cancellation was clean and you have no outstanding issues. However, you would need appropriate entry permissions (tourist visa, new employment visa, etc.).
Q: Will visa cancellation affect my ability to get visas for other countries? A: Proper UAE visa cancellation should not negatively impact visa applications for other countries. In fact, it demonstrates compliance with immigration laws.
Contact Information and Resources
Federal Authorities
Federal Authority for Identity, Citizenship, Customs and Port Security (ICP)
- Website: https://smartservices.icp.gov.ae
- Customer Service: 600 522 222
- Email: info@icp.gov.ae
- Working Hours: Sunday to Thursday, 7:30 AM to 3:30 PM
Emirates-Specific Contacts
Dubai – GDRFA
- Website: https://www.gdrfad.gov.ae
- Customer Service: 800 5111
- Email: info@gdrfad.gov.ae
- Service Centers: Multiple locations across Dubai
Abu Dhabi – TAMM
- Website: https://www.tamm.abudhabi.ae
- Customer Service: 800 555
- Email: support@tamm.abudhabi.ae
Emergency Contacts
Immigration Violations Reporting
- Emergency Hotline: 999
- Non-Emergency: 901
Ministry of Interior
- Customer Service: 600 560 560
- Website: https://www.moi.gov.ae
Professional Assistance
White Sky Travel and Tourism
- Phone: +971 4 220 21 33
- Mobile: +971 52 292 1011
- Services: Visa consultation and assistance
- Website: https://whitesky.ae
Mobile Applications
Official Government Apps:
- UAE PASS: Unified digital identity for government services
- GDRFA Dubai: Dubai-specific immigration services
- TAMM: Abu Dhabi government services
- ICP Smart Services: Federal immigration services
Useful Websites and Portals
General Information:
- UAE Government Portal: https://u.ae
- UAE Immigration Guide: Official government resources
- Legal Aid Services: For complex legal matters
Document Attestation Services:
- Ministry of Foreign Affairs: For document authentication
- UAE Embassy Services: For international document processing
Conclusion
Checking your UAE visa cancellation status online is a straightforward but crucial process that ensures legal compliance and prevents future complications. By following this comprehensive guide, you can navigate the various online portals, understand your status results, and take appropriate action based on your findings.
Remember these key points:
Regular Monitoring: Check your status periodically during the cancellation process and keep records of all inquiries.
Multiple Verification: Use different portals when possible to cross-verify your status information.
Prompt Action: Address any discrepancies or issues immediately to avoid legal complications.
Professional Help: Don’t hesitate to seek professional assistance for complex situations or if you encounter persistent problems.
Documentation: Maintain proper documentation of your cancellation status for future reference and potential visa applications.
The UAE’s digital transformation has made visa status checking more accessible than ever. By staying informed about your visa status and following proper procedures, you can ensure smooth transitions whether you’re changing jobs, leaving the country, or planning to return to the UAE in the future.
For personalized assistance or complex cases, consider consulting with immigration professionals or contacting the relevant authorities directly. Staying proactive about your immigration status is always the best approach for maintaining good standing with UAE immigration authorities.
Last Updated: August 2025 Disclaimer: Immigration laws and procedures may change. Always verify current requirements with official government sources.